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The Lufthansa City Center network
Global Expertise - local presence
 The
Lufthansa City Center network
Global Expertise - local presence
Lufthansa City Center International is one of the largest international travel
agency chains in the world, headquartered in Frankfurt/ Main, Germany and
represented in 56 countries with almost 520 travel agencies The Lufthansa City
Center Travel Agency Franchise is the affiliation of travel agencies under the
umbrella of Lufthansa, combining flexibility and competence with economically
independent entrepreneurs.
Set up in 1991, Lufthansa City Center is one of the fastest growing travel
agency chains in Europe. The international network is becoming more and more
important due to the continuing globalisation and concentration in the market.
A close cooperation with South African Airways City Center, the third biggest
travel agency chain in South Africa (145 travel agencies in 11 African
countries),completes our extensive international network. With this co-operation
the three partner companies combine a total turnover of more than 12 billion,
generated in more than 2.200 offices in 70 countries world-wide. The aim of this
co-operation is to "combine the best of all worlds", which means to offer the
joint customers a constant international and global service through common
reporting and joint acquisition and customer account treatments. To support this
target, a common global product and service portfolio for corporate travellers
has been established, which is called GLOBAL PLUS. Existing products and
services offered to the coporate traveller are currently being brought to one
common international basis.
The main aspects of GLOBAL PLUS are global MIS Reporting, a joint hotel
programme, the implementation of common quality standards on a global basis and
24 hour availability to ensure a constant high service level throughout the
whole world.
ACTIVE Tourism Istanbul is the first Turkish partner of Lufthansa City Center
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